Booking overseas link
Booking overseas link


In its business operations, K-Electric continues to harness technologies and digitization with the aim of upgrading and providing a customer experience. A further milestone has been made in this regard, as KE became the first utility in Karachi and neighboring regions to introduce a WhatsApp service for residential clients.

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A fully automated service may be used to lodge technical complaints, receive duplicate accounts and income tax certificates and download the new connection form together with a checklist of documents required.

The emergence of COVID-19 affected business activities all over the world, which resulted in a drastic shift to alternate delivery channels (ADC) including internet and mobile banking for payments and e-commerce transactions.

Reports suggest that the ownership of telephones climbed by up to 10% in 2020, with some estimates showing that about 77% of electricity bills in Pakistan were paid online.

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In FY 2020-21, K-Electric also noticed a rise in ADC use, which equates to an increase in bill payments of almost Rs 7.4 billion.

With WhatsApp being a mainstream medium for communication, it offers a significant chance in real time to interact with customers.

For more updates, stay tuned to Sky Marketing News!


Head Office

2nd Floor AA Plaza
Jinnah Avenue ,Blue Area, Islamabad

(051) 848-7777

Regional Office

Office No. 2, First Floor Block C,
JB Tower, University Road
Peshawar, Pakistan

(091) 7257777

Office No. 3, 2nd Floor Mega Tower 63b,
Main Boulevard Gulberg 2 Near McDonald’s Lahore, Punjab, Pakistan

(042) 35777453

Skymarketing, Plaza 88,
Civic Centre, Phase 4,
Bahria Town, Rawalpindi

Plot 124, Model Town B
Block B Model Town,
Multan, Punjab

(061) 2032737


Maria Zafar

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